Privacy Policy
Kairos Spark AI (“Kairos Spark”, “we”, “us”, or “our”) provides vertical pursuit intelligence and proposal automation software (“Bidlytics”) designed for architecture, engineering, and construction (“AEC”) firms. This Privacy Policy describes how we collect, use, and protect your information when you visit our website, schedule a demo, or use our services.
Your firm’s past bids, RFQ documents, project sheets, personnel resumes, and win/loss records are strictly private to your organization. Kairos Spark AI never uses customer pursuit documents or confidential enterprise data to train public foundation models or models shared with third parties.
1. Information We Collect
We collect information you provide directly to us when interacting with our website or services:
- Contact & Pursuit Inquiry Information: Name, work email address, phone number, company/firm name, and details about your pursuit workflow when you schedule a demo through Calendly or submit a contact request.
- Customer Data: Documents, pursuit qualifications, templates, and reference materials that enterprise clients upload into the Bidlytics platform in connection with authorized software subscriptions.
- Technical & Usage Information: Standard browser headers, IP address, device type, operating system, referring URLs, and interaction data collected through functional and analytics cookies.
2. How We Use Information
We use the information we collect to:
- Deliver, operate, and maintain the Bidlytics platform.
- Schedule, coordinate, and host tailored platform demonstrations.
- Respond to technical questions, customer service inquiries, and support requests.
- Monitor and improve the performance, reliability, and security of our platform.
- Comply with applicable legal, security, and contractual obligations.
3. Data Isolation & Security
We implement industry-standard administrative, physical, and technical safeguards designed to protect confidential AEC pursuit data against unauthorized access, loss, or disclosure.
- Encryption: Data in transit is protected using modern Transport Layer Security (TLS 1.3), and data at rest is encrypted using AES-256.
- Access Controls: Access to customer production environments is restricted on a strict least-privilege basis to authorized personnel with authenticated multi-factor access.
4. Sharing of Information
We do not sell, rent, or trade your personal information or firm data. We share information only in limited circumstances with trusted third-party service providers who assist in operating our business under confidentiality agreements:
- Infrastructure & Hosting: Cloud infrastructure providers (such as Amazon Web Services and Google Cloud Platform) hosting our secure infrastructure.
- Scheduling Tools: Calendly, used to facilitate direct demo bookings.
- Legal Requirements: If required by law, regulation, subpoena, or governmental request.
5. Data Retention & Your Rights
We retain personal information only for as long as necessary to fulfill the purposes described in this policy or comply with legal requirements. You may request access to, correction of, or deletion of your personal contact information at any time by contacting us.
6. Contact Us
If you have questions or concerns about this Privacy Policy or our data protection practices, please contact our team at:
Kairos Spark AI
Email: info@kairos-sparkai.com